At Riana Luxury, we are committed to delivering your order with speed, safety, and elegance. Each product is carefully packed and shipped to ensure it reaches you in perfect condition.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• You will receive an email with your order confirmation and later a tracking number once your package has been dispatched.

Shipping Time & Delivery

• Domestic Shipping (within India): 3–7 business days.
• International Shipping: 7–15 business days (may vary depending on customs clearance in your country).
• Delivery times are estimated and may vary due to external factors beyond our control.

Shipping Charges

• Free standard shipping within India on all prepaid orders.
• Cash on Delivery (COD) may include a small handling fee.
• International shipping charges are calculated at checkout based on your delivery location.

Tracking Your Order

Once your order is shipped, you will receive a tracking ID via email to monitor the progress of your delivery in real time.

Customs & Duties (For International Orders)

• Import duties, taxes, and customs fees (if applicable) are the responsibility of the customer.
• These charges vary by country and are not included in the product price or shipping cost.

Damaged or Delayed Shipments

If your package is damaged, delayed, or lost in transit, please contact our customer support at info@rianaluxury.com within 48 hours of receiving your order (or expected delivery date). with unboxing video.

Contact Us

For any shipping-related queries, please reach out to us:
📧 Email: info@rianaluxury.com
📞 Phone: +91-9220255455